Terms and Conditions

This page tells you the terms of use on which you may make use of our website www.dundeeunitedfc.co.uk (our site). Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

INFORMATION ABOUT US

www.dundeeunitedfc.co.uk is a site operated by Dundee United Football Club (“We”, “Us”). We are a Scottish football club. Our offices are at Tannadice Park, Tannadice Street, Dundee, DD3 7JW.

RELIANCE ON INFORMATION POSTED

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We, therefore, disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

In particular, nothing posted on our site constitutes investment advice or an invitation or inducement to acquire or dispose of investments or to enter into any investment activity including, without limitation, exercising any rights attaching to investments.

We accept no duty of care to any person other than as expressly agreed in writing in an engagement letter signed by a client and us.

INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged. No licence is granted for the use of any material on our site (other than internet browsing) except as explicitly agreed in writing between us.

OUR SITE CHANGES REGULARLY

We aim to update our site regularly and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

LINKING TO OUR SITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

If you wish to make any use of material on our site other than that set out above, please address your request to communications@dundeeunitedfc.co.uk.

LINKS FROM OUR SITE

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

JURISDICTION AND APPLICABLE LAW

The courts of Scotland will have exclusive jurisdiction over any claim arising from or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of Scotland.

VARIATIONS

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

YOUR CONCERNS

If you have any concerns about material which appears on our site, please contact DUFC at communications@dundeeunitedfc.co.uk.

ARABZONE TERMS AND CONDITIONS

PLEASE READ THESE TERMS AND CONDITIONS ("CONDITIONS") BEFORE SUBSCRIBING FOR SERVICES (AS SET OUT BELOW) FROM ARABZONE, THE OFFICIAL MEMBERS’ ONLY WEBSITE OF DUNDEE UNITED FC (“THE CLUB”). THE CLUB WILL RESERVE THE RIGHT, AT ANY TIME, TO MODIFY THESE CONDITIONS BY POSTING A REVISED VERSION ON THIS WEBSITE. YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD (AND AGREE TO BE BOUND BY) THESE CONDITIONS NOW AND EVERY TIME YOU USE THE SERVICES. BY CONTINUING TO USE THE SERVICES YOU ACCEPT ANY REVISED VERSION. 

1. Orders 

In completing the subscription application in full on the website, you are entering into a legally binding contract with Dundee United FC to purchase the Services described. The contract is conditional on payment being authorised by your card issuer and is at all times subject to these Conditions.

2. Price and Payment

Our prices only cover access to the Services. Telephone line and other communications or access costs may be charged to you separately by your ISP or relevant service provider. Except in the case of manifest error, the prices payable for the Services that you order are as set out on this website at the time at which your order is placed and or subsequently renewed. Payment must be made in £ sterling and may be made by Mastercard, Visa, Switch, Solo Visa Delta cards. You confirm that the credit/debit card which is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card Issuer. Dundee United FC reserves the right to refuse credit/debit card payments at its reasonable discretion. PayPal will process your payment on a secure site.

In exceptional circumstances where payment under the above cannot be made, it may be possible to pay by cheque or postal order but only in respect of annual subscriptions. 

3. Duration and Termination

a) Your right to terminate.

Subscriptions are payable monthly or annually, under the payment authority advised to Paypal and will be automatically renewed unless you cancel prior to the end of the period in accordance with the cancellation conditions below. Once the contract is entered into and access to the site has been granted, cancellations can only be accepted under the following terms and refunds cannot be made unless in exceptional circumstances.

Cancellation must be made no less than 10 working days prior to the end of the month or year (depending on whether you are paying monthly or annually respectively) for which you have paid. If you cancel prior to this 10 working day period access to the Services will be terminated at the end of the relevant period. If you cancel during this working day period you will be charged for the following month, year or relevant period and access to the Services will terminate on expiry of that following month. If you cancel your Subscription after your renewal date you will be charged for the following month, year or relevant period and access to the Services will terminate on expiry of that following month, year or relevant period. Please note that the onus is upon you to cancel your payment authority with PayPal using the secure information provided by them to you at the time of join up.

b) Our right to terminate

The Club may terminate this agreement with immediate effect and by written notice at any time if you commit a material breach of this agreement (and any breach of clause 2 or 7 will be considered to be a material breach) or if you do not fulfill any of the technical requirements set out in your application.

In addition, the Club may terminate this agreement on one calendar month's notice given in writing to you in accordance with clause 5. If the Club terminates the agreement other than as a result of your breach or technical non-compliance, you will receive a refund of the amount you pre-paid for the Services less an amount proportionate to the number of days for which you have had access to the Services.

4. Cancellation

Except under clause 3, you will not be able to cancel your Subscription Contract once your subscription application has been submitted and access to the Subscription Site has been granted.

5. The Services and Service Availability

The 'Services' shall be the provision to you of access to all features of the website, including match highlights, video and audio features, archive footage and materials and forums. However, the Club reserves the right to amend the nature and extent of the Services available at any time. You will need to load your PC with Windows Media Player software (which you will need to obtain) and you will be permitted to access the Services only from this PC.

You are responsible for ensuring that you have and maintain all the hardware and software necessary to access, receive and view the Services.

In the event that the Club reasonably determines that you do not meet these requirements, it reserves the right to refuse the provision of Services to you. In such a case you will be entitled to a refund of any sums paid as provided for in clause 3b ("Our right to terminate").

The Club will use its reasonable endeavours to ensure that the Services are made available to you at all times. However, this Website is provided on an ''as is" basis. In particular, the image and sound quality of the Services may vary, whether due to congestion on the internet or telephone lines or otherwise. The Website may not be uninterrupted, timely, secure or error-free.

From time to time we will need to close the Website to carry out upgrades or maintenance. We will try to keep this to a minimum. Subject to the constraints described above, the Club will carry out the Services with reasonable care and skill. Apart from this we make no representation or warranty (and exclude all warranties and conditions otherwise implied, to the fullest extent permitted by law).This does not affect any other statutory rights you may have as a consumer.

6. Technical Support and Contacting Us

You can contact the Club whether to discuss technical problems or trace your subscription, or for any other reason by emailing as described below or going to the Contact Us section. In all instances, please be ready to give your customer ID, product details, last transaction ID, postcode, which we will require from you in order to identify your subscription. You may want to print a copy of this page for future reference. You can update your details in the members' section of the site or can e-mail us at communications@dundeeunitedfc.co.uk.

Any notice given by the Club can be given by post or email to the most recent postal or email address we hold for you. Transmission or postal failures are at your risk, and we cannot be responsible for non - receipt of messages we send you. 

7. Your use of the Services

The design, text, graphics, footage, images and other feed you receive (and any selection or arrangement) are subject to the copyright of Dundee United FC and others.

You agree that you will:

(a) use the Services for non-commercial purposes only without making any gain and that you will not permit any other person or persons to use the Services. This means, for example, that you must not charge for viewing of the Services and that you cannot use the Services to attract others to buy goods or Services from you or anyone else

(b) at any given time, only view the Services via your permitted PC and never permit any other person to access the Services. You must keep your password secure and never share passwords or other access codes with anyone or in any way make them accessible to others

(c) not copy, record or store all or any part of the Services (other than on a purely transitory basis to permit you to view them) or divert, re- transmit or otherwise distribute all or any part of the Services to any person, or authorise, enable or procure any other person to do any of the above

(d) not alter, disassemble, decompile or reverse engineer any part of the Services

(e) not view the Services in circumstances where members of the public can view them simultaneously or authorise, enable or procure any other person to do so and

(f) not abuse this Website or use it for any unlawful or unauthorized purpose (which includes transmitting any computer viruses through the site, or using the site in a manner which violates or infringes the rights of anyone else). As well as our right to terminate for breaches by you (clause 3) we may suspend the Services (or your access to them) if your use of them is abusive, excessive or against the interests of other subscribers or in breach of these Conditions or our Web site Terms and Conditions, or if we are requested to do so by a regulatory authority.

(g) For the avoidance of doubt, this website, and its component parts, are the property of The Dundee United Football Company Limited, and are protected by the copyright laws of the United Kingdom and under international law. The website may not be copied, duplicated, stored or otherwise reproduced, in whole or in part or parts, without the express written consent of the Company.

8. Liability

UNLESS AGREED OTHERWISE IN WRITING, THE MAXIMUM LIABILITY OF THE CLUB TO YOU ARISING BY REASON OF OR IN CONNECTION WITH THE SUPPLY OF THE SERVICES TO YOU SHALL BE LIMITED TO THE AMOUNT PAID BY YOU IN RESPECT OF THE SERVICES IN QUESTION ("PAYMENT AMOUNT"). THE CLUB SHALL NOT IN ANY EVENT BE LIABLE TO YOU FOR: 1) ANY DIRECT LOSS IN EXCESS OF THE MONTHLY SUBSCRIPTION AMOUNT OR 2) ANY CORRUPTION TO DATA OR ANY INDIRECT OR CONSEQUENTIAL LOSS WHATSOEVER EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR SHOULD
REASONABLY KNOW OF SUCH LOSS. NOTHING IN THESE CONDITIONS SHALL EXCLUDE OR LIMIT THE LIABILITY OF THE CLUB FOR DEATH OR PERSONAL INJURY DUE TO ITS NEGLIGENCE OR FOR ITS FRAUD. THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER.

9. Data Protection

It is good practice, and it is your responsibility, to take adequate steps to protect against viruses and suchlike. The information and data ("personal data") which is provided by you in connection with this site will be held on the computers and manual records of, and will be used by the Club and the Club's sponsors, affiliates, official suppliers and any other reputable suppliers of goods and services which the Club believe may be of interest to you (together "the companies"). A complete list of all such companies is available on request from the address below.

The personal data shall be used by the companies for the following purposes:
(i) to update and develop the companies' records and for assessment and analysis including market and product analysis;
(ii) to assist the companies in offering and providing their services/products to you;
(iii) to enable the companies to review, develop and improve the services offered by them. The companies may inform you from time to time by email, telephone, or mail about relevant news, information, promotions, services and products offered by any of them which they believe may be of interest to you. If you do not wish this to happen, please email when you register your personal details. By law you are entitled, upon payment of a fee, to receive a copy of information or data about you which is held by any of the companies. You are also entitled to require the rectification, erasure or blocking or any such information or data which is inaccurate or not up-to-date and held by the companies. If you wish to exercise any of these rights, or if you wish to opt-out of any future processing of your information or data held by the companies, please write to the address below stating your full name and address and providing any other relevant information.

10. Force Majeure

The Club shall not have any liability to you for any delay or failure to deliver the Services to the extent that such delay or failure to deliver arises from causes beyond the reasonable control of the Club including, but not limited to, the failure of electronic or mechanical equipment or communication lines, third party action (including denial of service attack and overuse or misuse of the Services), telephone or other inter connect problems, computer viruses, unauthorised access, theft, operator errors, fire, severe weather conditions, including floods, acts of God, acts or regulations of any regulatory, governmental or supranational authority, war, riot, strike, lock-out, industrial disputes and the cancellation or postponement (by any football club or body) of any relevant football match). If this means that you fail to receive a substantial element of the Services, the Club will refund such proportion of the sum pre-paid by you in respect of the Services as it decides, acting reasonably, is fair in the circumstances.

11. Waiver

No waiver by the Club shall be construed as a waiver of any rights or remedies, or any subsequent breach of any provision of these Conditions.

12. Entire Agreement 

These Conditions together with the current Services prices and contact details on this website, set out the whole of the agreement between you and Dundee United FC. This agreement cannot be changed or terminated orally, and no changes or amendments to this agreement shall be binding upon the parties until confirmed in writing by Dundee United FC.

Dundee United employees or agents are not authorised to make any representations concerning the Services unless confirmed in writing by the Club. You confirm that you do not rely on, and waive any claims for breach of, any such representations which are not so confirmed.

13. Governing Law

These terms and conditions shall be governed and construed in accordance with the laws of Scotland.

Dundee United FC
Communications Department
Tannadice Park
Tannadice Street
Dundee
DD3 7JW